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Guest Services, C.C.C.

Program Snapshot
Academic CredentialCertificate
Total Credit Hours15
Academic PathwayBusiness, Industry, Technology, Manufacturing
AdvisorPaul Bonnette
Katherine Griffin Boatwright Endowed Chair for Hospitality Management & Tourism
850.769.1551 ext. 6103
pbonnette@gulfcoast.edu

Pathway NavigatorCindy Penny
850.769.1551 ext. 3268
cpenny@gulfcoast.edu

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Guest Services, C.C.C.

The purpose of this program is to prepare students for exciting careers in the vibrant hospitality and tourism industry. Students will develop the skills to create exceptional guest experiences and deliver top-quality service in luxury resorts, hotels, fine dining, elevated events, and domestic tourism operations. This hands-on program emphasizes customer relations, front office operations, and event coordination, equipping graduates for roles such as guest service representative, concierge, or hospitality coordinator.

Guest Services Specialist Course Requirements

Introduction to the Hospitality Industry
Lodging Operations
Microcomputer Applications
Leadership and Managerial Development|
Hospitality COOP

A complete list of courses with descriptions can be found in the Catalog

What can you do with a Guest Services Specialist, Certificate?

In this field, people find careers as:

Hotel Operations Manager
Revenue Manager
Front Office Manager
Guest Services Manager
Director of Housekeeping
Food & Beverage Manager
Restaurant Operations Manager
Banquet Services Manager

Gulf Coast alumni of this program have continued their education at:

Gulf Coast State College

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Who is Eligible for the Guest Services Specialist Program?
If you are a high school graduate, you can apply to this program. If you have earned credits from a regionally accredited college or university, you may have a head start at Gulf Coast State College.
Why Choose Gulf Coast State College to Earn Your Degree?
You'll get a great education with one of the lowest tuition rates in the state. With small class sizes and professors who care, you'll get the personal attention you deserve. More than 90% of our graduates would recommend Gulf Coast State College to others.

Are you ready to get Started?

Apply to GCSC

Visit the Gulf Coast admissions page to learn more about the application process.

Consult the Gulf Coast State College Catalog for specific program and course information.

APPLY

Apply for Financial Aid & Scholarships

There are many options available to help you pay for college. Find out more about  scholarships and financial aid at Gulf Coast State College.

APPLY FOR FINANCIAL AID

Register for Classes

Check out the class registration dates and plan your schedule today.

REGISTER

Gulf Coast State College does not discriminate against any person in its programs, activities, policies or procedures on the basis of race, ethnicity, color, national origin, marital status, religion, age, gender, sex, pregnancy, sexual orientation, gender identity, genetic information, disability, or veteran status. All questions or inquiries regarding compliance with laws relating to non-discrimination and all complaints regarding sexual misconduct or discrimination, may be directed to Amanda Reed, Executive Director, Human Resources/Title II/504/Title IX Coordinator and Civil Rights Compliance Officer, Gulf Coast State College, 5230 W. US Highway 98, Panama City, FL 32401.